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Operations Platforms

Custom software systems that power internal operations and workflows.

We build operational platforms that integrate systems, automate processes, and provide real-time visibility into business performance.

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Operations Platforms
What we do

Operations Platforms

We design and build operational platforms that integrate systems, automate workflows, and provide real-time visibility into business performance.

Built to operate at scale across complex enterprise environments, these platforms connect disparate systems into a unified operational layer — giving organisations the infrastructure and data visibility needed to run efficiently and grow without added complexity.

Logistics and supply chain management platforms
Operational dashboards with real-time business visibility
Workflow management and approval systems
Automated reporting and management information systems
ERP, CRM, and third-party system integrations
Spreadsheet-to-platform migration and consolidation
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Why clients choose us

20 years of delivery

200+ platforms shipped across industries since 2006.

Experienced engineers

Every engagement led by experienced specialists who have shipped production systems at scale.

Outcome-focused

We measure success in business results, not lines of code.

US-timezone aligned

Chicago office ensures real overlap with US teams all day.

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Deliverables

What you get

Logistics Platforms

Dispatch systems, freight management, and supply chain visibility tools built for your exact process.

Operational Dashboards

Real-time visibility across your operations — data from multiple systems in one source of truth.

Workflow Management

Structured workflows replacing email chains — routing, approvals, escalations, and full audit trails.

Reporting Automation

Management reports generated automatically from your data sources — daily, weekly, or on-demand.

System Integration

Connect ERPs, CRMs, accounting systems, and third-party platforms into a unified operational layer.

Spreadsheet Migration

Replace high-risk spreadsheet-driven processes with reliable, auditable software systems.

Distribution · Operations Platform

Client outcome: 14 spreadsheets → 1 platform

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The Problem

A mid-size distribution company was running operations across 14 separate spreadsheets — with no single source of truth, daily reconciliation overhead, and reporting that arrived a day late.

What We Built

We built a unified operational platform integrating their ERP, warehouse system, and reporting layer into a single real-time dashboard accessible across 12 business units.

The Impact

All 14 spreadsheets retired. Real-time operational visibility. 40% reduction in reporting overhead.

Process

How we work

A clear, structured process — you always know what happens next.

01

Discovery & Mapping

Map current processes, identify inefficiencies, and define what the platform needs to do — before any code.

02

Platform Architecture

Data model, integration points, user roles, and access control defined before development begins.

03

Iterative Build

Build in functional modules — each delivers value independently so you see ROI throughout.

04

Integration & Testing

Connect to existing systems and test with real operational data before going live.

05

Rollout & Training

Phased rollout with your operations team, training, and a 30-day stabilisation period.

Technology

Tools & technologies

ReactNode.jsPythonPostgreSQLRedisAWSREST APIsWebhooksRetoolPower BIn8nZapier
Results

What clients typically see

14 spreadsheetsReplaced by one unified operations platform for a distribution company
Real-timeOperational visibility replacing next-day manual reporting
<3 monthsTypical rollout time for a focused operations platform
Industry Experience

Industries we've served

We've delivered this type of work across a range of sectors — bringing domain context, not just technical execution.

Logistics & Supply Chain

Logistics & Supply Chain

Dispatch dashboards, fleet management, and supply chain visibility platforms.

Distribution

Distribution

Unified operational systems integrating supply chain, inventory, and distribution workflows.

Financial Services

Financial Services

Reporting platforms, compliance dashboards, and back-office operational tools.

Healthcare Operations

Healthcare Operations

Scheduling systems, patient management workflows, and clinical dashboards.

Manufacturing

Manufacturing

Production tracking, inventory management, and supplier integration platforms.

FAQ

Common questions

How is this different from an ERP?

ERPs are built for all companies. Operations platforms are built precisely for your workflows — you get exactly what you need.

Will it integrate with our existing systems?

Yes. We integrate with your existing ERP, CRM, accounting software, and any other tools your operations depend on.

What happens to our data?

All data stays in your infrastructure. We design the architecture and you own it entirely.

How long does a typical project take?

A focused platform takes 8–14 weeks. Larger multi-module systems take 4–9 months. We scope honestly.
FAQ

Operations Platforms — common questions

What is an operations platform?

Custom software that runs the internal operations of your business — workflow management, dashboards, data integration, ERP and CRM extensions, partner portals, supply chain visibility tools, internal admin systems. The work that doesn't fit off-the-shelf SaaS but is critical to how your business actually runs.

Why build a custom platform instead of using off-the-shelf tools?

Off-the-shelf SaaS works when your process matches the vendor's assumptions. When your workflow is the differentiator — when 'the way we do it' is part of why your business wins — forcing it into a generic tool flattens your advantage. Custom platforms also avoid per-seat lock-in costs that compound as you grow.

How long does an operations platform take to build?

A focused workflow tool launches in 8 to 14 weeks. A full multi-team operational platform with integrations and dashboards typically takes 4 to 8 months. We launch in increments — first the core workflow, then dashboards, then integrations — so you get value before the whole platform is done.

What does an operations platform cost?

Focused tools start around US$40,000. Multi-module platforms with integrations typically run US$100,000 to US$300,000+. Total cost of ownership over 3 years is often less than equivalent SaaS subscriptions for teams over 25 people.

Will it integrate with our existing tools (Salesforce, SAP, NetSuite, etc.)?

Yes — integration with existing systems is usually 30 to 40% of the work in an operations platform. We support REST and GraphQL APIs, SOAP for legacy systems, file-based exchange (SFTP, EDI), webhooks, and database-level sync. Most enterprise platforms we build connect to 5+ existing systems.

Do we own the code?

Yes. You own all source code, infrastructure access, and data. We deliver to your repository, your cloud account, your domain. We do not lock you in — you can take the work to another vendor or in-house team at any point.

Have a project in mind?

Book a free 30-minute consultation — no sales pitch, just an honest conversation.

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